DJI has introduced a customizable drone protection service plan designed to meet the diverse needs of commercial drone operators.
DJI Enterprise Shield, covering the company’s line of enterprise products, provides broad accident coverage, repair and replacement services, free shipping and rapid delivery, and the option to share coverage across a fleet of enterprise products.
“Professional drone operators rely on DJI systems to complete their missions with high performance and minimal downtime, and they have told us they want that same level of reliability and flexibility in an aftersales solution,” says Jan Gasparic, head of enterprise partnerships at DJI. “This was the inspiration behind DJI Enterprise Shield – a plan that gives our enterprise customers the peace of mind they need to focus on their missions.”
DJI Enterprise Shield, available in two tiers, protects a variety of DJI enterprise products, including the Matrice 200 Series drones and the Zenmuse Z30, X4S, X5S, XT and XT2 payloads. It provides coverage for one year from activation and covers a broad range of situations, including those caused by pilot error, signal interference and water damage.
Enterprise Shield is now available for DJI customers in the U.S., Canada and mainland China. It provides services only in the country or region where it is purchased.