Travelers Sends out Its sUAS Team to Hurricane-Affected Areas

The Travelers Cos. Inc. has deployed a team of claim professionals who will use small unmanned aircraft systems (sUAS) to assist with residential and commercial property damage inspection in South Carolina, Georgia and other states affected by Hurricane Matthew.

Travelers – a provider of property casualty insurance for auto, home and business – says its drone operators have been fully certified by the Federal Aviation Administration.

“Hurricane Matthew’s strong winds and heavy rain caused property damage in a number of communities,” comments Patrick Gee, senior vice president of Claim at Travelers. “Our use of drones will help customers recover from losses more quickly because it expedites inspections, payments and repairs. The drones also help protect our claim professionals by eliminating the need to climb ladders to inspect roofs and other elevated structures.”

Travelers launched its drone training program last spring in anticipation of the FAA’s commercial drone regulations, which took effect in August. To date, Travelers says it has trained 60 FAA-certified claim professionals to operate drones and will train hundreds more during the next several months.


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