DropIn Inc., a provider of video and image capture via drones and smartphones for the property and casualty (P&C) insurance and automotive industries, has released version 2.1 of the DropIn Platform, which includes enhanced image capture capabilities.
“The difficulty involved in making an accurate assessment on the status of property or damage relating to insurance policies or repairs needed is often underestimated,” explains Alex Kim, chief operating officer of DropIn. “DropIn HD provides insurance and automotive professionals with a greater ability to proactively estimate coverage or repair needs – potentially saving millions of dollars through better underwriting and reduction in loss adjustment expenses.”
The DropIn Platform provides on-demand, live video streaming and HD still-image capture for insurance underwriting, claims adjustment and managed repair network operations.
“Insurers, in particular, can benefit from the proactive possibilities of the improved image quality offered by DropIn HD,” adds Kim. “Millions of dollars are lost each year to unintentionally inaccurate underwriting and fraudulent claims made possible by insurers having little or no actual insight into realistic property valuations or the extent of the auto or property damage.”
To increase the flexibility of the platform, all videos and photos gathered directly by customers via smartphones or drones – or by DropIn’s crowdsourced network of independent operators (Droperators) – can be stored on the DropIn cloud, thus eliminating the need for additional client-provided storage.
Additionally, insurers can direct the live video stream from end-users, Droperators or drone pilots via two-way audio and/or chat.