Sheboygan, Wis.-based property and casualty insurer ACUITY, which operates in 24 states, says it has received a commercial exemption from the Federal Aviation Administration (FAA) to use unmanned aerial vehicles (UAVs) for insurance operations.
The UAV operations will begin in the claims handling process, such as surveying locations that are inaccessible due to damage, buildings that feature steep roofs or other locations where employee safety would be jeopardized by a physical inspection. ACUITY also plans to use drones for inspections of properties for loss control, valuation and insurability purposes.
“ACUITY recognizes the importance of drone technology in claims, underwriting and many other facets of the insurance process,” states Jamie Loiacono, ACUITY’s vice president of claims. “With a drone, on-site personnel can survey a location faster and safer than they can through a physical inspection. Drones can also deliver a high degree of accuracy and provide additional data, videos and still imagery.”
The FAA permit includes operation of the DJI Phantom 2 Vision+, DJI Phantom 3 and PrecisionHawk Lancaster UAVs.
“We are committed to respecting the safety and privacy of the public while using this technology in a way that benefits our customers, agents and employees,” Loiacono adds. “All drone operations will be conducted in complete accordance with regulations and with all vehicles under the full control of licensed pilots, as required by the FAA.”