Unmanned aerial vehicle (UAV) technology company DJI has launched DJI Care, a protection plan that will cover damage to users’ drone, gimbal or camera under normal use and pilot error, such as drops and crashes.
New and existing DJI drone owners will have the option to purchase either a six-month or one-year plan. DJI Care will initially be available to customers in the U.S., parts of Europe and mainland China.
Each protection plan, which can be bought with the aircraft or bought separately, is bound to the UAV and camera gimbal serial numbers and can be transferred in the case of a change of ownership of the entire UAV.
DJI Care will provide repair credits equivalent to the aircraft’s retail price at the time of purchase. The plan does not limit the number of repairs and will expire once the contract term is completed or when all repair credits are used up. The standard product warranty that comes with all the UAVs will continue to cover quality issues by the manufacturer, says DJI.
Frank Wang, DJI’s founder and CEO, explains, “By introducing DJI Care, we want to provide our customers with peace of mind and a worry-free flight experience. This program will also encourage more people to explore aerial technology and learn about the fun and potential of flying our drones.”